We ask for personal information when you place an order with us, register your product, answer a survey, enter a contest, correspond with us for technical
support or engage in certain other activities on our Web site. It will be clear what we need to know to fulfill your request and how the information you
provide to us will be used. For instance, we will ask you for your name and contact information such as mailing address, phone number, and email address
when you purchase or register a product from us. We may use your contact information to tell you about products or services we think might interest you or
to invite you to participate in a product or service-related survey. Or, if you request assistance with Fast Connect or ID Vault, we will ask you about
your computer and the sites you access in order to help us assist you. You will have the opportunity to opt-out of such emails through an unsubscribe link
within the email if you so choose to.
You may choose not to give us personal information, but we may not be able to complete the transaction or fulfill your request. This website is not designed for use by children. We will never knowingly request information from children. Our website is designed for adults; this website is not designed for use by children under the age of 13.
We do not sell or rent personal information of our customers.
We do not share personal information about our customers with anyone outside of White Sky, Inc. for promotional or marketing use.
We retain outside services to help us better serve our customers, such as technical support and order processing. We demand that these service providers be contractually required to keep the personal information of our customers secure and confidential and only on behalf of White Sky, Inc. Occasionally, we have limited relationships with business partners who provide co-branded services. We clearly identify their sites, services or products. When you request any of these products or services, you permit us to provide your personal information to the partner to fulfill your request. If government or law enforcement action, such as a court order, subpoena or search warrant, requires us to, we may disclose your personal information.
Using industry-recognized security safeguards, such as firewalls and encryption techniques, we actively work to protect your personal information, whether it is from loss, misuse or unauthorized alteration. If you send us sensitive information, such as credit card numbers, we encrypt it as it is transmitted to us. We conduct both internal and external reviews of our security procedures. Additionally, all of our employees are trained and required to safeguard your personal information. We regularly adapt these safeguards in response to changing requirements and technological advances.
Like many Web sites, we use a variety of technologies, such as cookies and Web beacons, which allow us to make your visit to our Web site easier by
recognizing you when you return and help to provide you with a customized experience.
Cookies are pieces of information that our Web site provides to your browser. By default, browsers accept and maintain cookies. Cookies allow us to track overall site usage and determine areas users frequent, while allowing us to customize your visit to our Web site by recognizing you when you return. You may choose to not set cookies while visiting our Web site, however, this could limit your access to particular areas of the site. To change your cookie preferences, go to the "Help" menu of your browser.
About Web Beacons
Web beacons also allow us to tell which pages users access on our website. Also known as single-pixel GIFs, Web beacons are invisible graphical images found in emails. This gives us information as to how many people open our emails and which pages on our Web site have been visited.
When product updates or new products become available, we may use your contact information to notify you. However, you may tell us if you don't want us to
contact you for promotional purposes, or specify your contact preferences, which only apply to marketing contact.
At times, we may need to contact you regarding issues related to product usability or critical messages relating to your service or software, such as service messages, subscription renewal information or legally mandated notices.
You can update or correct your contact information involved with your White Sky, Inc. account at any time by emailing email@example.com or writing us at: Privacy Team, White Sky, Inc., 526 Clyde Avenue, Mountain View, CA 94043.
If you have privacy-related questions that are not addressed here, please contact the Privacy Team at firstname.lastname@example.org, or write us at Privacy
Team, White Sky, Inc., 526 Clyde Avenue, Mountain View, CA 94043. The Privacy Team cannot respond to requests for product technical support.
If you require technical support for ID Vault, please contact ID Vault Customer Support at email@example.com.